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Marketplace Policies

Everything you need to know about buying and selling on the Bounty Board.

01 — Marketplace

Marketplace Overview

The Bounty Board is a peer-to-peer marketplace for model kit parts and hobby supplies. Buyers post requests (“bounties”) for specific parts, runners, or complete kits from any manufacturer. Sellers respond with offers. All transactions are facilitated through the platform with payment escrow for buyer protection. The marketplace is currently available to buyers and sellers within the United States only.

02 — Pricing

Fees

  • Sellers keep 100%: no listing fees, no commission, no payout deductions — your price is your payout
  • Buyer Protection fee: $0.99 + 12.5% of the item price ($0.99 + 6.25% for AG Hangar Pro members), shown as an itemized line at checkout before you pay
  • Buyer Protection covers escrow, payment security, and dispute resolution — and is refunded in full if your order is fully refunded
  • Stripe payment processing fees are absorbed by the platform — no hidden fees
  • Buyers pay the item price + Buyer Protection + shipping (or free shipping for AG Hangar members)
  • Free for sellers to join, list, and make offers
03 — Fulfillment

Shipping

  • Shipping rates are calculated at checkout based on package dimensions and buyer address
  • Non-members: Buyer pays shipping at checkout
  • AG Hangar members: Free shipping on bounty orders (uses monthly allocation: Base tier = 3/month, Pro = unlimited)
  • Shipping labels are purchased through the platform via EasyPost
  • Seller ships the part using the provided label after payment is confirmed
  • The platform absorbs any rate difference between the quoted rate and actual cost
04 — Protection

Payment & Escrow

  • Payments are processed via Stripe (credit/debit cards and supported payment methods)
  • All funds are held in escrow on the platform account
  • After delivery is confirmed, a 5 business day hold period begins
  • If no dispute is opened during the hold period, funds are automatically released to the seller's connected Stripe account
  • Buyers can also confirm receipt early to release funds to the seller immediately from the bounty detail page
  • An hourly job checks for eligible escrow releases
  • Seller payout = the full part price (you keep 100%)
05 — Resolution

Disputes

  • Buyers can open a dispute after the item has shipped
  • Opening a dispute freezes the escrow — no funds are released while a dispute is active
  • Disputes are reviewed and resolved within the escrow period by platform administrators
  • Possible resolutions: full refund to buyer, partial refund, or release funds to seller
  • Provide photos and detailed descriptions when opening a dispute for faster resolution
06 — Eligibility

Seller Requirements

  • Sellers must create a seller profile and connect a Stripe account to receive payouts
  • Stripe Connect verification must be completed (charges and payouts enabled) before funds can be released
  • Sellers with 3 or more strikes may be suspended from the marketplace
  • Offers expire after 7 days if not accepted
07 — Before You Post

Bandai Replacement Program

Before posting a bounty, check if Bandai's official replacement program can help. Their program covers missing or defective parts from in-production kits.

Requirements

  • Within 90 days of purchase
  • US/Canada residents only
  • Receipt and photos required
Visit Bandai Returns & Replacements

The Bounty Board is ideal for everything Bandai won't cover: discontinued kits, self-damaged parts, upgrade sprues, parts from third-party manufacturers, or kits outside the replacement window.

08 — Rules

Prohibited Items

  • Dangerous or hazardous materials
  • Items unrelated to the scale modeling hobby
  • Stolen goods

Last updated: February 2026

Questions? Contact us at support@artrovogundam.com