Shipping policy

Welcome to Artrovo Gundam, where the world of Gunpla comes to your doorstep with ease and efficiency. Our commitment to providing an exceptional shopping experience extends to our shipping practices, designed to ensure your orders arrive safely and promptly.

Nationwide Shipping:

For all our customers across the United States, we offer a straightforward shipping option:

Calculated Shipping Costs: Shipping costs are automatically calculated during checkout based on your order's size, weight, and destination. This ensures you get the best combination of cost and efficiency.

USPS Ground Advantage: A reliable and economical choice, perfect for orders where time is not of the essence. Though delivery times vary, they typically range from 2 to 8 business days.

UPS Ground: Great alternative as it is a reliable choice. Based more on package size and destination, cost could be a little more or less than USPS Ground Advantage.

Canada and Mexico Shipping:

For our customers in Canada and Mexico, we offer two main shipping options with both including delivery duties and import taxes during checkout so you may receive your package without delay:

UPS Standard (Delivery Duty & Import Taxes Included During Checkout): A reliable and economical choice when delivering worldwide. Perfect when you want your orders delivered quickly without shipping being too expensive. Delivery times vary, they typically range from 5 to 8 business days.

DHL Standard (Delivery Duty & Import Taxes Included During Checkout): Worldwide class delivery service known for their ability to deliver anywhere. Based on your order's size, weight, and dimensions DHL may or may not be a little more or less than UPS.

Additional Information:

  • Tracking Information: Regardless of your shipping method, you will receive a tracking number as soon as your order ships, allowing you to monitor its progress.
  • Customer Service: Should you have any questions or special requests regarding shipping, please don't hesitate to contact us at support@artrovogundam.com. Our team is here to assist you.

Please Note:

  • The delivery times mentioned are estimates provided by USPS, UPS, and DHL and may be subject to variations due to external factors beyond our control.
  • We reserve the right to update our shipping policy in response to changes in USPS, UPS, DHL rates and services.

Thank you for choosing Artrovo Gundam for your Gunpla needs. We are dedicated to ensuring that your models reach you in perfect condition and as swiftly as possible. For further assistance or inquiries, please reach out to us at support@artrovogundam.com.